Technical response for P&I incidents and maritime claims

When an incident involves different interests, the quality of the information and clarity of the mandate are essential. TWS provides technical response services to support those handling the case with records of what could be verified on site.

When to engage

The service may be requested for cargo or port operation incidents related to maritime claims and P&I matters. The work follows the instructions of shipowners, operators, insurers, clubs or authorized representatives, according to the subject matter and expertise required.

The appointment identifies the interest represented, the points of contact and the purpose of the work. It also defines the recipients of the reports and the conditions for participation in joint surveys. This organization keeps the field response aligned with the client’s handling of the case.

Scope of service

Within the instructions received and authorized access, the service may include:

• Inspection of apparent damage and recording of verifiable circumstances related to the incident.
• Organization of the chronology, distinguishing between witnessed facts and accounts reported by third parties.
• Identification of photographs, documents made available and other elements relevant to the technical assessment.
• Support for the preservation of evidence and indication of gaps requiring additional documentation or assessment.
• Participation in a joint survey and communication of findings or mitigation proposals in accordance with the mandate.

What the client receives

Reports and service documentation in the agreed format, bringing together findings, outstanding matters and limitations. The material provides those responsible for the case with a reference for issuing further instructions, assessing measures and directing specialists where necessary.

The participation of several surveyors in the same event does not imply agreement on conclusions. The record identifies TWS observations and information attributed to the other parties. Distribution of documents follows the authorized recipients stated in the appointment.

Limits and supplementary verifications

The service provides technical input; decisions on coverage, liability, settlements and guarantees rest with the competent parties. Engagement does not authorize acknowledgment of liability, negotiation of compensation or issuance of guarantees. The service also does not imply an official correspondent relationship with P&I clubs. Representation before third parties and specialist assessments require express definition.

Request this service

Send the vessel, location, date and description of the incident, the interest represented, responsible contacts and instructions received. State the current situation, measures already taken and commitments or deadlines communicated by the parties.

Frequently asked questions

Does TWS decide whether the event has P&I coverage?

No. The work gathers technical elements for those handling the case. Confirmation of coverage depends on the competent club or insurer and the applicable terms.

Is it possible to participate in a joint survey?

Yes, subject to appointment, access and availability. Participation and information sharing follow the instructions received, without implying agreement with the conclusions of the other parties.