Port Captain and Supercargo: technical support for port operations

For those monitoring a port call remotely, decisions depend on an organised view of what takes place between vessel and terminal. TWS provides Port Captain and Supercargo services aligned with the principal's priorities.

When to appoint

The service serves shipowners, charterers and cargo interests that require technical liaison during loading or discharge operations. It is suitable where the assignment involves several stages and requires continuity between on-site observations, communication with the client and follow-up of the matters raised.

The appointment defines the interest represented, the reference documents and the limits of the engagement. It also establishes which matters must be communicated, to whom they will be referred and during which stages technical attendance will be provided. This framework makes it possible to link each observation to the decision the principal needs to make.

Scope of service

According to the instructions and characteristics of the operation, the support may include:

• Monitoring selected stages and comparing the observed sequence with the plans made available.
• Observing the apparent condition of the cargo and handling practices at accessible locations.
• Recording stowage matters, supports and lashing arrangements that warrant assessment by those responsible.
• Technical communication with the contacts designated by the principal, while preserving the responsibilities of each participant.
• Consolidation of occurrences, clarifications received, relevant recommendations and outstanding matters upon completion of the service.

What the client receives

Monitoring information and a report linking the observed execution to the instructions received. Authorised photographs, occurrence records and outstanding matters help the client understand the operational situation and revisit matters requiring a decision.

Where relevant, the CSS Code and the vessel's Cargo Securing Manual provide references for observing stowage and securing. In solid bulk cargo operations, the ship-terminal interface described in the BLU Code is considered.

Limits and supplementary checks

Port Captain and Supercargo act within the contracted mandate. Navigation of the vessel and execution at the terminal remain the responsibility of the respective parties. The service does not constitute engineering approval, class certification or sailing authorisation. Calculations, specific inspections and full shift coverage require a separately defined scope, with no guarantee against delays, damage or claims.

Request this service

Provide the vessel, port or terminal, cargo, schedule, available plans and service priorities. Identify the contacts and the intended extent of the mandate in order to align the support with the operation.

Frequently asked questions

What is the difference from loading and discharge supervision?

Supervision focuses on the contracted movements. Port Captain and Supercargo may combine stage monitoring with broader technical liaison, according to the mandate.

Does the service include approval of stowage and lashing?

Observation and communication of discrepancies may form part of the service. Calculations and formal approvals require a specific scope and the qualified persons responsible for each decision.